Welcome to IU Southeast. To ensure you have a positive payment experience, please consider the following:

1. Always review the refund periods online before dropping a class. You may still owe for all or a portion of a dropped class if dropped after the semester has started. A refund schedule is available. If you received financial aid for the semester, check with the financial aid office to see if your aid will be impacted before dropping a class.
2. Pay your bills on time to avoid late fees & other penalties. Late payment fees of 1.5 percent of the outstanding balance accumulate monthly.
3. Read all e-mail messages and other information from our office. These e-mail messages will be sent directly to you at your IU Southeast e-mail address, as e-mail is the official means of communication for the entire university.
4. Sign up for Direct Deposit to receive any refunds faster. Students typically receive their credit balance electronically 1-2 weeks before receiving a paper check in the mail. A credit balance will be denoted by a CR after the balance due on your bill.
5. If your parents or guardian will be paying your bill, make sure you set them up as an authorized payer in QuikPAY. QuikPAY is IUs online payment system accessible through OneStart.
6. Add qp@indiana.edu to your e-mail address book. This will ensure that e-mail messages will not be flagged as spam, and that you will receive any receipts when making an online payment.
7. Due to FERPA regulations, we can only give students limited financial information over the phone regarding his or her bursar account. If a parent or spouse calls with questions, we need written permission from the student on file to discuss his or her account with them.

Please take a moment to review our orientation slides and sample bill to familiarize yourself with the billing process.

• Orientation
• Sample Bill

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