Indiana University’s regional IT departments are part of University Information Technology Services (UITS) in order to provide a seamless University-wide IT services organization.
IU Southeast’s IT staff and resources report to a Regional CIO who is a member of the Office of the Vice President for IT (OVPIT). Regional CIOs work together to deliver consistent and coordinated University-wide services, while working to maintain the distinctive campus experiences of the regional campuses. Coordinated services include infrastructure and services that parallel those provided by UITS on the Bloomington and Indianapolis campuses.
The Regional CIO is responsible for oversight of campus-level research technologies, IT training and education, student technology centers and consultants, classroom technology services, user support, telephone operations, systems development, data network, media production, and video services.
Information Technology maintains and provides access to a campus-wide data network, as well as access to the statewide I-Light high-speed fiber network, which connects all of the IU campuses and the Internet.
The IT department is the primary technology resource for the campus. With the intent of being a complete user service, and realizing resource limitations, IT will entertain any computing function-related questions, comments, or requests from University personnel, and will attempt to provide (within its capacity) the appropriate support.
In addition to traditional customer support, IT consults on all new campus construction as well as renovations, ensuring that the technology infrastructure is designed and installed properly, and with an eye toward the future.
The Office of Information Technology is located in Knobview Hall, room 014. The phone number is 941-2287. Office hours are 7:30 a.m. until 5:30 p.m. Monday-Friday.
The IT Help Desk is located in University Center South, room 212. The Help Desk phone number is 941-2447. Phone support is available 24/7, with walk-up hours from 8 a.m. until 8 p.m. Monday-Thursday, 8 a.m. until 5 p.m. Friday.