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Refund Schedule

Credit hour and directly related fees are refundable upon proper withdrawal from course work.

If a student drops and adds hours after the first week of classes, the student will receive a partial refund for the dropped course(s) (75% the second week, 50% the third, 25% the fourth and 0% thereafter) and will pay in full for the added course(s). The partial refund will be applied toward the fees charged for the added course(s).

Please note that the refund schedule applies to all dropped courses regardless of any courses added during the same period.

 Refunds are based on the following schedule:

How the Refund Process Works

From time to time students have a refundable credit balance on their IUS Bursar account. This can be a result of one or more of the following situations.

• We have received a credit transmission from the Financial Aid Office for you.
• We have received a bank loan from your loan processor or bank.
• You have dropped a class.
• You have been granted an appeal on forfeited fees.

If one of these actions results in a credit balance on your account, and you are eligible for a refund, we do the following.

1. We receive credit balance reports at least once a week, more often during peak times.
2. We review the report to determine if a refund is appropriate. For example students must be enrolled in a required number of hours to qualify for certain types of aid and must be in that required number of hours at the time we authorize a refund.
3. Following the review process, we post an entry on the student account. This entry shows as a charge that reduces the credit balance to $0. This charge has a description of "Refund" and appears on the student account as well as Onestart.
4. On the following morning, we run a process called the "refund queue". This process takes all refund entries and electronically sends them to the University financial system where they are formatted for check printing. If you have signed up for Direct Deposit, it is also at this point that the information is formatted for transmission to your bank.
   • Note: Credits resulting from credit card payments will be refunded to the credit card.
5. The same afternoon, the financial system routes the formatted check file to the check printing service. The checks are printed and placed in the mail the same day. In similar fashion, the formatted direct deposit file is sent to the Federal Reserve, where it is available for transmission to all the various banks and credit unions that are applicable.
6. Direct Deposits could be posted to the student checking account the following day, although your banking institution determines the actual processing time at this point. You are encouraged to check with your banking institution to determine that the funds are on deposit and available.
7. Paper checks are sent via first-class postage to the address on file with the Office of the Registrar. Addresses may be updated on line using Onestart.

If you're expecting a refund from the IUS Bursar

You can visit Onestart to check the status of your refund.

Direct Deposit allows you to receive your refund directly into your checking account. You can elect to receive your refund via direct deposit by signing up online. If you have not established your Direct Deposit account, read the following on the processing of your paper refund check.

Add two business days to the date shown for the refund check to be queued and printed (or for the processing of your Direct Deposit), Please remember to allow a reasonable time for the mail delivery of your refund. If your refund includes semester financial aid, please remember that regulations restrict our earliest disbursement date. Remember that the check will be mailed to the local address you have on file with the Registrar...you can also update your address through Onestart.

If a credit balance results from the posting of aid, our office authorizes the processing of a refund check for mailing to the student's address on record (or for the processing of Direct Deposit). These refunds:

1. Cannot be mailed or direct deposited unless and until all eligibility and timeline requirements have been met by the student.
2. Cannot be released any earlier than the disbursement "start date" for the semester and are expected to be disbursed by the first day of classes, and they
3. Cannot be processed after the "start date" until we receive the proceeds from the Financial Aid Office or your lender. In other words if all necessary transactions have passed to your bursar account in a timely fashion, you may expect to have your aid refund in hand by the first day of classes. Our office makes every attempt to have refunds processed earlier, but we are restricted by these regulations.

Reasons for possible delays in refunds...

• No signed Title IV Authorization form on file
• Eligibility problems:
  • Not enrolled in enough hours
  • Changed class standing
  • Prior term debts
  • Flagged by Student Loan Administration: Past due loan debts, required exit interview, etc.
  • Original payment was made by personal check (we will wait 30 days from the date the check was posted to your account before we will refund any credits to ensure the check clears the bank.)
  • You have not signed your promissory note for a Perkins Loan
  • Your correct mailing address is not on file at the Office of the Registrar

(The "start date" has been established by the federal government as "the 10th day before the official start date for classes). Please also remember that our office receives new disbursements on a daily basis throughout the semester, so apply early to ensure your earliest possible receipt of funds.)

Note: Processing student refunds is an expensive procedure involving both the Bloomington and Southeast campuses through a statewide computer network. Because of this, only refunds for credit balances greater than $10.00 will be refunded. Credit balances of less than $10.00 must be claimed in person at the Office of the Bursar.

Appeal Procedures

Students have the right to appeal the refund policy concerning credit hours and course related fees for up to one year if there is a significant or unusual circumstance that causes their withdrawal from classes after the usual refund period. The procedure for filing an appeal is:

1. After withdrawal from class, complete a Fee Appeal Form.  You must contact the Office of the Bursar to obtain a hard copy.
   • You must withdraw from classes before an appeal can be considered.
   • In the case of Illness or accident, a letter from your physician must accompany your appeal.
   • The Appeal form should be filled out with as much detail and back up as possible.
   • If the late withdrawal is due to a death in the family, the student must submit proof, i.e. death certificate, news paper obituary, etc.  We regret to have to require such backup, but past abuses of the fee appeal process have made it necessary.
   
   
2. Submit the appeal to the Office of the Bursar. Once submitted, the appeal is forwarded to the Refund Appeals committee for consideration.
   • The Refund Appeals Committee meets twice a month. 
     
3. Once a committee decision has been rendered, the Office of the Bursar will formally communicate the committee's decision to the student.

For more information regarding the appeal process please contact the Office of the Bursar at (812) 941-2427.