Statistical Clerk (Telephone Interviewer - Bilingual), GS-1531-04, JCC-DC-DEU-External
Job ID: 20477
|Salary||Approximate Hours Per Week|
|$13.41 to $17.43 / Per Hour|
|Jeffersonville Telephone Center, US Census Bureau |
Jeffersonville, Indiana United States
|August 30, 2013|
|Position Type||Applications Accepted Until|
|Non-Degreed Positions||November 21, 2013|
The U.S. Census Bureau's National Processing Center (NPC), Jeffersonville, Indiana, is an ultramodern data processing facility featuring the latest in telecommunications and computer processing technologies to support the nation's economic and demographic indicators. NPC is the Nation's center for collecting, capturing, and delivering timely, high-quality data products and services for surveys and censuses at the best value.
This vacancy is for a Statistical Clerk (Telephone Interviewer-Bilingual) position in the Jeffersonville Contact Center at the National Processing Center (NPC), U.S. Census Bureau located in Jeffersonville, Indiana. The Statistical Clerk (Telephone Interviewer - Bilingual), performs telephone interviewing activities for the NPC in connection with the Census Bureau's various surveys/censuses in English and a foreign language.
Applications under this vacancy will be considered under external competitive procedures only.
This position is also being advertised without a bilingual requirement. Applicants who are not fluent in English and a foreign language may want to apply to NPC-2013-0135, Statistical Clerk (Telephone Interviewer), JCC-DC-DEU-External, which can be accessed at http://jobsearch.USAJOBS.opm.gov/
Tour of Duty: Intermittent Schedule (less than full time hours) with variable shifts. Statistical Clerks (Telephone Interviewers - Bilingual) are required to work a minimum of 15 hours a week with 5 of those hours worked on the weekend when work is available. Shifts range from Monday through Friday hours between 4:00 p.m. and 12 midnight; Saturday, 9:00 a.m. to 12 midnight; Sunday, 11 a.m. to 12 midnight. The typical Telephone Interviewer works mostly evening hours between 4:00 p.m. and 10:00 p.m. and 5 weekend hours between 9 a.m. and 10:00 p.m. Saturday or 11:00 a.m. and 10:00 p.m. Sunday. There may not be hours available every week due to the nature of the work.
Candidate must clear the fingerprint process and initiate the required background investigation prior to selection.
This vacancy announcement may be used to fill additional vacancies.
A one-year probationary period may be required.
Must be a U.S. Citizen.
If resume is incomplete, applicant may not be considered for this vacancy.
Must be registered for Selective Service, if applicable (www.sss.gov).
Must be suitable for Federal employment.
Successful completion of a bilingual work sample
The individual selected for this position will:
Perform telephone interviews for a wide variety of surveys conducted by the Jeffersonville Contact Center in English and a foreign language.
Receive extensive training on the assigned surveys, interviewing techniques, and computer terminal operations techniques.
Telephone respondents and explain the purpose of the survey or census in order to gain cooperation in English and a foreign language.
Assure accurate and completed answers to all questions insofar as possible.
Obtain and record the data on a questionnaire or computer.
Conduct ""cold contact"" interviews.
Be required to conduct telephone research activities to obtain current status of address, location of sample person, occupant information, and identification of respondent telephone numbers.
Review information for completeness, edits, or otherwise assists in clerical processing and/or data entry.
Applicants qualify at the grade 4 level if they possess one year of general experience that equips them with the skills needed to perform the job duties. Examples include progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of a Statistical Clerk (Telephone Interviewer - Bilingual).
Education Substitution: Successful completion of 2 full years of study above the high school level in an accredited business or technical school, college, or university may be substituted for the required experience.
Combining Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at grade GS-4.
Qualification requirements contained in this vacancy announcement are based on U.S. Office of Personnel Management Qualification (OPM)Standards Handbook, which contains federal qualification standards. This handbook is available on OPM's website at: http://www.opm.gov/qualifications.
Applicants must meet all qualification requirements by the closing date of this announcement.
Applicants must be bilingual in English and a foreign language. They must be able to converse, read and write in English and a foreign language to be considered proficient. Applicants must successfully complete a work sample that measures proficiency in English and a foreign language. This work sample will test the applicant's proficiency to converse, read, write, and translate from a foreign language to English and from English to a foreign language. The Human Resources Branch will schedule the work sample for candidates not certified by NPC within the last 3 years.
How to Apply
To apply online, applicant must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov.