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Career Development Center

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Member Development Representative

Job ID: 20531

SalaryApproximate Hours Per Week
Varies29
EmployerDate Posted
Centra Credit Union
Jeffersonville, Indiana United States
September 11, 2013
Position TypeApplications Accepted Until
Non-Degreed PositionsOctober 10, 2014
Description
Centra Credit Union has an exciting opportunity for a motivated professional with proven customer service and sales skills to join our team as a Part-time Member Development Representative at our Jeffersonville Administration Center.

Responsibilities include but are not limited to:
- Responsible for positive member experience through service and sales performance that occurs primarily through interaction with inbound/outbound member phone calls.
- Responsible for managing activities to obtain monthly goals primarily focused around loan generation, new member development, checking and online banking growth.
- Performs account opening, closing, payment processing, maintenance functions, and technical troubleshooting for all types of products and services.
- Assists employees and managers in responding to a variety of member needs by providing support to Credit Union branches.
- Responsible for meeting and serving the financial needs of all members through promoting and selling Credit Union products and services based upon member needs.
- Responsible for proper communication over the phone, by fax or mail using various desktop applications and best practices.
- Typically must be able to flex into evening hours one or two days per week.

Qualifications
This position works closely with the membership and will require skills in the following areas:
- Aptitude with Microsoft Office and ability to utilize and maintain data bases in Excel.
- Strong verbal and written communication skills, including phone and e-mail.
- Ability to spend a large amount of time on outbound phone calls.
- Sales and Service Abilities.

Centra Credit Union is an Equal Opportunity Employer.

How to Apply
Submit resumes via email to abrattain@centra.org.