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Consumer Information

General comment on Consumer Information

*Each Financial Aid Administrator within the Student Financial Aid Office is apprised of the information here within and will be able to direct enrolled and/or prospective students and their families as required during normal business hours.  Our business hours can be found at the Home Page.

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Ethics and Conduct

 

The IU Southeast Financial Aid Office has chosen to adopt the National Assosiation of Student Federal Aid Administrator's Statement of Ethical Principles and Code of Conduct. 

NASFAA Statement of Ethical Principles

NASFAA’s Statement of Ethical Principles provides that the primary goal of the institutional financial aid professional is to help students achieve their educational potential by providing appropriate financial resources. To this end, this Statement provides that the financial aid professional shall:

  • Be committed to removing financial barriers for those who wish to pursue postsecondary learning.
  • Make every effort to assist students with financial need.
  • Be aware of the issues affecting students and advocate their interests at the institutional, state, and federal levels.
  • Support efforts to encourage students, as early as the elementary grades, to aspire to and plan for education beyond high school.
  • Educate students and families through quality consumer information.
  • Respect the dignity and protect the privacy of students, and ensure the confidentiality of student records and personal circumstances.
  • Ensure equity by applying all need analysis formulas consistently across the institution's full population of student financial aid applicants.
  • Provide services that do not discriminate on the basis of race, gender, ethnicity, sexual orientation, religion, disability, age, or economic status.
  • Recognize the need for professional development and continuing education opportunities.
  • Promote the free expression of ideas and opinions, and foster respect for diverse viewpoints within the profession.
  • Commit to the highest level of ethical behavior and refrain from conflict of interest or the perception thereof.
  • Maintain the highest level of professionalism, reflecting a commitment to the goals of the National Association of Student Financial Aid Administrators.

Task Force on Standards of Excellence

Adopted by Board of Directors, April 1999

 

Code of Conduct for Institutional Financial Aid Professionals 

An institutional financial aid professional is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government sponsored, subsidized, or regulated activity. In doing so, a financial aid professional should:

  • Refrain from taking any action for his or her personal benefit.
  • Refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the students and parents he or she serves.
  • Ensure that the information he or she provides is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain.
  • Be objective in making decisions and advising his or her institution regarding relationships with any entity involved in any aspect of student financial aid.
  • Refrain from soliciting or accepting anything of other than nominal value from any entity (other than an institution of higher education or a governmental entity such as the U.S. Department of Education) involved in the making, holding, consolidating or processing of any student loans, including anything of value (including reimbursement of expenses) for serving on an advisory body or as part of a training activity of or sponsored by any such entity.
  • Disclose to his or her institution, in such manner as his or her institution may prescribe, any involvement with or interest in any entity involved in any aspect of student financial aid.

 

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Special Circumstances - Appeals

Parents or students wishing to file a Special Circumstances Appeal must have submitted a FAFSA for the year in question, and must complete the appropriate form, attach all required documentation and submit the form to the financial aid office no later than 30 days prior to the end of the semester. Incomplete or late submissions may not be able to be considered. For students who are receiving state aid, no adjustments will be made to their FAFSA until after the 4th week of classes. Forms are available by clicking on the individual forms linked below. Note: All forms are in PDF format.

Special Circumstances Appeal - (Student or Parent):
This appeal should be used if circumstances beyond the student's control have affected their income or have added extraordinary expense during the academic year. Successful appeals may result in a reduced EFC (Expected Family Contribution) and potentially increase the student's eligibility for aid.

Dependency Status Appeal:
Students who do not meet the federal definition of an independent student but who have extraordinary circumstances beyond their control which have prevented their parent(s) from providing for them may be eligible to appeal their dependency status. Students must provide written documentation and 3rd party confirmation of the situation and must file a new appeal every year until they meet federal criteria for independence.

Budget Appeal:
Every student is given a budget calculation based on their living arrangements (from their FAFSA information), credit hours and weeks in school. This budget is used to determine the student's Cost of Attendance (COA) and establish the maximum amount of aid a student could be eligible for. Students with unusual or extraordinary living expenses may file an appeal to have their budget adjusted using actual expenses rather than estimated expenses. Appeals should include significant evidence of expenses.

Parents in School Appeal:
Dependent students with one or both parents attending school at least 1/2 time in a degree-seeking program may appeal for special consideration. Parents must provide evidence of enrollment and degree status.

Go To Special Circumstances FAQs

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Satisfactory Academic Progress Policy

Federal regulations require that Indiana University Southeast establish a policy to monitor the academic progress of students who apply for and/or receive federal, state, and institutional financial assistance. A student must be admitted to the university and enrolled in a degree-seeking program to be eligible for financial assistance. Only credit courses that count towards a degree-seeking program are included for determining aid eligibility. (A student can receive aid for a limited amount of remedial coursework that is included as part of a regular program.)

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Cost of Attendance

We estimate a standard 'cost of attendance' (or budget) for all groups of students, they are estimates based on your enrollment. Below is an example of an undergraduate Indiana resident (which include Metroversity students due to our Reciprocity Agreement with Kentucky.)  The budget shown is for an academic year (Fall-Spring). To calculate one-semester costs, divide the figures in half. You can see your specific budget on OneStart.  

Undergrad 

Living w/Parent

   Not Living w/Parent

Living On Campus

 
1/2 Time or Greater
Room/Board  $2,660 $7,720 $8,340
Books/Supplies 880 880 880
Miscellaneous 1,880 2,160 2,160
Transportation 2,550 2,550 640
Subtotal $7,970  $13,310  $12,020 
Tuition 4,220 4,220 4,220
Budget   $12,190  $17,530  $16,240 

 

*Please note:  the above budget reflects a course load being at least half-time.  A budget for students who are considering being less than half-time is provided below. 

Undergrad

Living w/Parent

   Not Living w/Parent

 
 
Less than 1/2 time
Room/Board  $0 $0  
Books/Supplies 240 240  
Miscellaneous

  0 

  0 

 
Transportation 2,550 2550  
Subtotal $2,790  $2,790   
Tuition 1,020 1,020  
Budget   $3,810  $3,810   

 

**Also note:  if you are a Graduate or Non-Resident your cost for Tuition would be effected according to the type of credit hours taken.  All other costs, including Room/Board, Books/Supplies, Miscellaneous(Personal) and Transportation remain the same.  If you would like additional information regarding your particular situation please review Tuition and Fees at the Bursar's site.

You can see your specific budget on OneStart.  

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Change of Status

Students must notify the Office of Financial Aid if they receive any additional financial assistance after filing an application. Any change in the student's or the family's financial position should also be reported. In addition, students who have been granted assistance are responsible for notifying the Office of Financial Aid of any change in academic program, residence, telephone number, or marital status. Failure to carry out any of these responsibilities may result in cancellation of the student's award.

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Officially Withdrawing

Unofficial vs. Official Withdrawals from the University

If you decide to leave the university, you must follow the official withdrawal process. Details on this procedure are published in the Schedule of Classes or are available from the Office of the Registrar. If a problem prevents you from withdrawing in person, you should contact the Office of the Registrar for procedures to drop by phone (812-941-2240).

If you simply cease to attend your classes but do not officially withdraw, you will be considered to have "unofficially withdrawn" for financial aid purposes. Per federal regulation, your financial aid eligibility will be based on your last documented date of attendance. If no documentation of attendance exists, you will be considered to have never attended. Students who unofficially withdraw may be billed in accordance with federal regulations despite the fact that an "F" grade will appear on your transcript.

Withdrawing/Ceasing to Attend Class

In accordance with federal regulations, students who withdraw from the university before the end of the semester may be required to repay federal or state financial aid funds received for use during that semester. The amount of the repayment depends upon the point in the semester at which the student withdraws. Students who cease to attend but fail to withdraw may also be subject to repayment of financial aid. Contact the Office of Financial Aid for further information.

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Drug-Free Campus Information

The Drug-Free Schools and Communities Act Amendment of 1989, enacted by Congress as Public Law 101-226, requires an institution of higher education to adopt and implement a program designed to prevent the unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. In some cases, conviction of drug-related offenses could result in the student's ineligibility for federal funds or other forms of assistance.

All students are encouraged to read the Drug-Free Campus information published at Student Affairs. This information can also be found in the Schedule of Classes. Any questions should be addressed to the Vice-Chancellor for Student Affairs, Room US-155, at (812)941-2420.

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Institutional Refund and Return of Title IV (Federal) Funds Policies

STOP BEFORE YOU DROP.    Whether you withdraw or just stop attending some or all of your classes there are some consequences you should be aware of.  First, if you received federal grants or loans, we may have to return some of those funds, leaving you with a bill. State grants such as the 21st Century or Frank O'bannon grant or other scholarships, may be reduced or cancelled completely.  Adding F's and/or W's to your transcript may also cause you to not meet minimum "Satisfactory Academic Progress" standards, which would prevent you from receiving aid in future years.   Educate yourself before you drop.  For information about the process of returning your federal funds, read below and follow the link to our policy.  We cannot do a "what-if" scenario for you to estimate how much would be returned.

Federal regulations require IUS to have an Institutional Refund and Return of Title IV Funds policy. The institutional refund policy is published in the Schedule of Classes. An abbreviated version of the Return of Funds policy follows. For a complete copy of the policy, please view Return of Title IV Funds Policy.

Effective Fall semester 2000, federal financial aid regulations have defined that a student who withdraws or stops attending prior to completing 60% of a semester has not earned 100% of the federal financial aid that was received. That student may be required to return a portion of his or her federal aid.

Federal financial aid subject to repayment:  Unsubsidized Federal Stafford Loan; Subsidized Federal Stafford Loan; Federal PLUS Loan; Federal Perkins Loan; Federal Pell Grant; Federal Academic Competitiveness Grant (AC Grant); Federal Science and Mathematics Access to Retain Talent (SMART) Grant; Federal Supplemental Educational Opportunity Grant (FSEOG); and other Title IV aid (excluding Federal Work Study).

Examples of Refund and Return of Title IV Funds Calculations

Jackson:

Jackson was registered for 14 credit hours and started classes on January 8th.  He has an EFC of 2,639 and received an award package that included a $700 Pell grant and $1750 in a subsidized loan.  Jackson withdrew from all his classes on January 24th and therefore only completed 16% of the semester.  After a Return to Title IV calculation was performed and $267.81 of his Pell grant and all $1750 of his subsidized loan were returned. 

Ava:

Ava was registered for 8 credit hours and began her classes on January 8th.   She has an EFC of 4,002 and receives $2750 in a subsidized loan and $3381in an unsubsidized loan.  On March 5th, Ava decides to drop both of her classes.  Due to the fact that she only completed 54% of the semester, some of the awards that she received will have to be returned.  After the Return to Title IV calculation is performed, $669.73 of her unsubsidized loan is returned to the lender. 

Jose`:

Jose` registered for 15 credit hours and starts attending classes on January 8th.  He has an EFC of 199 and received an award package that included $1950 Pell grant, $2000 National SMART grant, $1085 unsubsidized loan and a $750 Perkins loan.  He has to withdraw from all 12 credit hours on February 22nd.  Jose` completed 43.4% of the semester and a portion of his aid will have to be returned.  After the calculation has been performed, $1085 of the unsubsidized loan and $363.26 of the Perkins loan will be returned to the proper lenders.

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Student and Parental Rights Under FERPA

The Family Education Rights and Privacy Act of 1974 guarantees the privacy of data reflected by your personal University records. This legislation gives you the right and opportunity to
1) review and challenge the accuracy of the personal and academic data that constitutes your University records, and
2) provides for limiting access to this data by individuals both inside and outside the University.
To access the University policy statement relevant to this legislation, please refer to the Bulletin or contact the Office of the Registrar.

Additional information on this topic can be found at Student and Parental rights (PDF) and the University ID section of the Policy Governing Release of Information in Student Records (PDF)

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Use of Social Security Number

In accordance with the Privacy Act of 1974 and Indiana PS22 of 1977, the disclosure of a student's social security number for Indiana University record keeping purposes is voluntary. The student has the right to refuse disclosure of this number and to request its removal from University records without penalty. However, it is recommended that the social security number be used as the student's identification in order to avoid the assignment of a special nine-digit identification number throughout the duration of the student's involvement with Indiana University.

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General Information about Financial Aid

* Federal and State Need based and Non-Need based forms of Aid - From our Homepage view 'Types of Aid' or review aid through our  brochure.

* How to Apply - See Applying For Aid

* How Eligibility is Determined - See Qualifying For Aid

* How Aid is Distributed among students - From Qualifying For Aid view 'Determination of Need'

* How and when financial aid will disburse - From Accepting Aid view 'Disbursement of Aid'

* How to Withdraw from IUS - From Maintaining Eligibility view 'Officially Withdrawing'

*Rights and Responsibilities of students receiving aid - See Maintaining Eligibility

*Terms and necessity of loan repayment and required loan exit counseling - From Maintaining Eligibility view 'Graduation' and 'Officially Withdrawing'

*Terms for measuring Satisfactory Academic Progress and how a student can re-establish eligibility - From Maintaining Eligibility view Satisfactory Academic Progress

*Prevention of drug and alcohol abuse - Drug-Free Campus Information

*Terms and conditions under which federal loans may be deferred while serving in the Peace Corps; under the Domestic Volunteer Service Act; and as a volunteer for a tax-exempt organization of demonstrated effectiveness in the field of community service - From Usefull Links view Financial Student Aid - Deferments

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General Information about IU Southeast

*For general institutional issues the Information desk should be contacted at 812-941-2333 

*Names and associations, agencies and/or governmental bodies that accredit, approve, or license IU Southeast and our programs are listed in our Bulletin.

*Special facilities and services available to disabled students may be viewed from Disability Services.

*Costs of attending IU Southeast can be reviewed at Cost of Attendance

*Requirements for return of Financial Aid funds when a student withdraws from school and requirements to officially withdraw can be found at Officially Withdrawing from Maintaining Eligibility 

*Information regarding our refund schedules, process and appeal procedures can be found at through our Bursar site view 'Refunds'

*Information regarding Return of Title IV Funds and Institutional refunds can be found at Return of Title IV

*Information regarding degree programs, training and other education offered can be found at Majors and Degrees

*Satisfactory progress standards that must be maintained as determined by the University are located at Grade Policies & Procedures

*Information regarding availability of a GED program within Floyd County should be directed to the Extended Services Center, if you have who have already received a GED you can proceed to the GED Student Admissions Standards.

*Information regarding instructional, laboratory and physical plant facilities associated with academic programs can be found through the individual school in which the student is admitted, please visit the individual department relating to the program of interest at Departments

*Faculty and instructional personnel can be found through our directory at Find People by A-Z listing or Function.

*IU Southeast annual campus security report can be located at Annual Report

***Each Financial Aid Administrator within the Student Financial Aid Office is apprised of the information here within and will be able to direct enrolled and/or prospective students and their families as required during normal business hours.***

 

 

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IU S Student 'Right To Know' Disclosures

Completion or Graduation rates of all IUS students can be found through University Reporting & Research

Completion or Graduation rates for all IUS student athletes can be found through University Reporting & Research.  This information will be provided to potential student athletes, and to their parents, high school coach, and guidance counselors when an offer of athletically related student aid is made to the prospective student athlete.

Annual Security Report: Institutional Security Policies and Crime Statistics is maintained and distributed by the IU Southeast Campus Police.  For additional information concerning their methods of distribution, report availability, information contained, please visit: http://www.ius.edu/UniversityPolice/ . From this site you will be able to acquire the annual report and certain information relative to registered sex offenders.

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CVO Regulation Updates (from 2005)

In 2001, the State Student Assistance Commission of Indiana (SSACI) became responsible for managing the Child of Certain Veterans and Public Safety Officers (CVO) fee remission program. This action was sanctioned by the Indiana General Assembly to provide consistent administration, uniform billing and payment procedures, and a centralized eligibility reporting database to the CVO program.

Prior to 2001, the CVO program was not centrally administered. Indiana institutions were individually responsible for remitting fees and tracking eligibility accurately. This raised several issues regarding student eligibility and processing procedures.

  • There was no central reporting system in place to track the historical CVO hours used by students or to indicate when students reached the 124 credit hour maximum.
  • There was no uniform procedure for collecting and tracking residency information for students or veterans.
  • There was no process for verifying the relationship between the student and the veteran.
  • There was no system to identify students who were in overpayment or default of federal aid.
  • Students were potentially eligible for other state and/or federal aid but had not filed a FAFSA.

In order to combat the issues and concerns raised prior to 2001, SSACI has initiated a number of new processing procedures and eligibility guidelines to regulate the CVO program.

  1. Students seeking CVO benefits are required to file the Free Application for Federal Student Aid (FAFSA) for each year they wish to receive CVO. (The March 10 FAFSA filing deadline does not apply to student applying for CVO.) This will not only allow students to be considered for other state and/or federal aid, but it will also allow Indiana institutions to determine residency, verify the veteran-student relationship, and identify students who are in default or overpayment of federal aid.
  2. The student's FAFSA must be clean. This means that all errors and SSACI edits that could affect a student's eligibility for state or federal aid must be cleared. This does not include SSACI edits dealing with the FAFSA filing deadline, the eligibility time limit for SSACI grants, or the first time undergraduate student.
  3. Students must not be in default of a government loan or in overpayment on a government grant.
  4. Students must meet the residency requirements of the Indiana institution they are attending. (Non-resident students admitted into the CVO program prior to July 1, 2005 will be grandfathered in if they received CVO in the 2004-05 academic year .)
  5. The veteran must have, at some time, been a resident of Indiana for 36 consecutive months.
  6. Students must meet Satisfactory Academic Progress standards.
  7. Awards will not be made retroactively. Once a semester is complete, CVO award can no longer be made.

NOTE: From 7/1/05 through 6/30/06, the Indiana Department of Veteran's Affairs only considered new applications from dependents of veterans with disabilities greater than zero percent. As of 7/1/06, applications from dependents of veterans with disabilities of zero percent will again be considered.

Exceptions to the requirement for the 2005-2006 academic year (all applications processed from 7/1/05 through 6/30/06) are listed below.

  • Students who are dependents of veterans with 0% disability and are currently enrolled using CVO benefits will be grandfathered into the program.
  • Any dependent student of a veteran with 0% disability who was previously enrolled using CVO benefits and renews their enrollment will be grandfathered into the program.
  • New students of veterans with 0% disability whose applications were approved prior to July 1, 2005 and who will start school by fall 2005 will be grandfathered into the CVO program.
  • This requirement does not apply to students of veterans who have received the Purple Heart Medal or who died of a service connected death.

Any questions regarding this policy should be directed to the Indiana Department of Veterans Affairs at 800-400-4520.

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Equity in Athletics Disclosure Act

The Equity in Athletics Disclosure Act requires co-educational institutions of postsecondary education that participate in Title IV, federal student financial assistance program, and have an intercollegiate athletic program, to prepare an annual report to the Department of Education on athletic participation, staffing, and revenues and expenses, by men's and women's teams.  You may view IU Southeast report by clicking on Equity in Athletics.

For additional information concerning Equity in Athletics you may visit their website at http://www.ius.edu/Athletics/ .

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Loan Counseling and Servicing for Perkins & FFELP

IU Southeast is required to provide Entrance and Exit counseling for Perkins & FFELP loans. 

Before making the first Perkins or FFELP disbursement the student will sign a promissory note, at this point, IU Southeast will explain the borrower's rights and responsibilities, that the loan must be used only for educational expenses and that the loan must be repaid.  During the loan counseling process,

  • the repayment terms will be reviewed
  • identification and contact information will be updated

IU Southeast or service provider (Student Loan Administration for Perkins or Sallie Mae for FFELP) will exchange the following information with the student:

  • Name and address of IU Southeast (school to which the debt is owed) and the name and address for Sallie Mae(official servicing agent to whom future communications must be sent concerning the student loan.)
  • Name, address, and telephone numbers of the borrower's parents and spouse(if applicable);
  • the spouse's employer(if applicable);
  • the names and addresses of two or three of the student's personal acquaintances;
  • a statement of the total cumulative balance owed by the student to IU Southeast and an estimate of the monthly payment amount needed to repay the balance will be provided by the servicing agent, but can also be found at NSLDS;
  • options the borrower may have to consolidate or refinance will be provided by the servicing agent, but can also be found in our additional resources for Money Management;
  • a brief notice about the Department of Defense and other Federal programs for repaying loans based on certain military services;
  • a complete list of charges connected with making the loan, including whether those charges are deducted from the loan or whether the student must pay them seperately will be provided by the servicing agent; and
  • that IU Southeast will annually report outstanding balances of the loan to a national credit bureau.

Once the Perkins Promissory Note is completed it will be held by the University at Student Loan Administrations site.

Once the student has completed the counseling session, they will be given the opportunity to either 'print' the information from the site or have it mailed to their home address.

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Voter Registration

In compliance with certain provisions of the United States Code, 20 U.S.C. 1094 (a)(23), Indiana University Southeast is making Indiana Mail-In Voter Registration Applications available at the following campus locations: Information Desk, UC-101; Library, LB-200; Lobby of Bursar, Financial Aid and Registrar offices, LB-100.

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