Phones and UniCom

Update Personal Contact Numbers

Students
  • Go to OneStart
  • Click on SIS or click on Go to Student Center, a pop-up window will open
  • Click on Student Home Phone
  • Enter the correct phone number(s)
Employees
  • Go to OneStart
  • Click on Employee Center
  • Look under the Personal Information section for your phone number(s)
  • Click the Edit button located beside your phone number(s), a pop-up window will open
  • Enter the correct phone number(s)

Directories and Information Numbers

  • Go to the IU Directory
  • For operator assistance on campus, dial “0”
  • Contact Indiana University Southeast: (812) 941-2000
  • Emergency Note: There are several bright yellow phones in various locations across campus. These phones are clearly marked "EMERGENCY" and have explicit instructions for direct access to the University Police Department

UniCom at IU Southeast

What is UniCom?

UniCom is IU’s term for unified communications, a service that uses Microsoft Lync to bring voice, video, and data together in a unified desktop communication system, providing instant messaging (IM), telephony, email, desktop sharing, and audio/video conferencing.

UniCom offers many advantages over traditional telephones. By tying into your desktop computer, many services are now available that can aid office efficiency and improve communications across campuses.

  • Simple 10-digit dialing
  • No long distance charges between IU campuses
  • Long distance authorization codes are now needed only on non-IU calls
  • Instant messaging between Lync users
  • Video calling from your desk to other Lync users (webcam required)
  • Join video conferences from your desk
  • Desktop sharing
  • Integration with mobile devices
Learn how to use UniCom
For Windows Users
For Mac Users
About the Standard Desk Phone
Where can I get help?

Call the Support Center at (812) 941-2447, Option 5. Technicians who are specially trained for UniCom/Lync will help.

Voice Mail Attendant for Adjunct Faculty

For the convenience of adjunct faculty members and their students, UITS offers an automated voice mail attendant. It provides a way to leave voice messages intended for faculty who do not have a personal office phone on campus.

How it works:

When callers dial the special adjunct voice number, (812) 941-2122, they are prompted by the auto attendant to state the name of the faculty member they are calling. The auto attendant will ask them to leave a voice mail message, which is then forwarded to that faculty member’s email. The adjunct faculty member receives an email with an audio attachment that may be played back on their smart phone, tablet, or computer.

To take advantage of the voice mail attendant, adjunct faculty need only to verify that their email address is correct in the Personal Information section in OneStart, and check their email periodically for messages. The auto attendant does the rest.

For questions or concerns about this service, please contact the Support Center at (812) 941-2447 or helpdesk@ius.edu.

Communication Services

Current Rates

Effective August 1, 2013, communication services will be charged to schools and departments based upon the following rates:

Installation Charges Monthly Rate
Telephone, installed $281.94
Wireless headset, installed $225.94
Conference room phone installation $71/hr + materials
New number $29
Move telephone $59
Change equipment $41.30
Voice/data - new jack/outlet or activation $71/hr + materials
New fax - IU Fax $29
CIC Group (Previously ACD - Automated Call Distribution) $110 $80
     CIC Reporting $70
     CIC Call Recording $11
     CIC Agent $27
Expedite fee: Pre-Wires (same or next day service) $142
Expedite fee: For moves, adds, changes (same or next day service) 2X installation charge per line or requested service
Event setup (Telethon, streaming) $71/hr + materials