
| The Concierge for the Physical
Plant is a large part of our Service Quality to provide our customers with
better and more personalized service.
The duties of the Concierge are to contact our customers within 48 hours of receiving a work order. The next step is to confirm the needs and try to anticipate an approximate completion time and if needed, an approximate cost. As the project is being done the Concierge will check back to see that progress is being made according to the department. Part of the Concierge's duties also include, but are not limited to; moving furniture, assisting custodians with small projects, and inventory and delivery of supplies to the campus. If you have a need on campus, please do not hesitate to contact the Concierge, ext. 2334. |
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