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Travel Counselor

Job ID: 5017437

SalaryApproximate Hours Per Week
$9 hour14-21
EmployerDate Posted
Southern Indiana Tourism Bureau
Jeffersonville, Indiana United States
Jun 23, 2017
Position TypeApplications Accepted Until
Part-timeSep 30, 2017
Description

Support the organization's role of destination marketing by providing travel counseling that engages visitors and residents with compelling and helpful travel information, and contributes to achieving the Bureau's marketing objectives.

- The top priority of the Travel Counselor is to provide positive experiences for all Southern Indiana visitors and residents.
- Ensures a positive and memorable experience for guests and residents.
- Encourages extended or repeat visitation.
- Serves as an effective role model in action and word for SoIN mission. Represents SoIN in a positive, enthusiastic, and professional manner and maintains an appropriate public image while representing the Bureau.
- Remains up to date on best practices relevant to the position; enhances personal skills through commitment to ongoing learning.
- Communicates effectively with a wide range of contacts; able to work well with people of diverse backgrounds and cultures. Provides courteous and timely assistance to internal and external customers.


Qualifications
- Minimum 2 years' experience in customer service role
- Experience with the public/hospitality industry
- Cashier/Point of Sale system experience
- This position may maintain a presence on strategic travel and social media sites such as TripAdvisor, Yelp, YouTube, Facebook, Twitter, and Instagram.
- Excellent oral and written communication skills
- Must be fluent in English
- Ability to work unsupervised
- Office equipment, including: E-mail, Microsoft Office (Word, Outlook, Excel), internet browser programs, and Customer Relationship Management tool.
- In-depth working knowledge of Southern Indiana and Louisville regional visitor attributes, programs, and services, as well as of hotels, restaurants, attractions, and local history
- Give directions using map
- Use website searches and social media platforms to assist customers

How to Apply
Email your resume to todd@gosoin.com


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