Menu Search

Mortgage Processor

Job ID: 5019188

SalaryApproximate Hours Per Week
Starting at low to mid $40,000's (depending on experience) and an annual bonus potential of up to 20%
EmployerDate Posted
Farm Credit Services of Mid-America
Louisville, Kentucky United States
Jan 05, 2018
Position TypeApplications Accepted Until
Full-timeApr 05, 2018
Description

The Mortgage Processor provides exceptional, first-level, internal and external customer service by supporting the delivery of consumer financial services. It's a fantastic opportunity for individuals who are highly detailed, process driven and looking for an opportunity in financial services. Farm Credit has been named a “Best Places to Work in Kentucky” company for 5 years running and we offer rich benefits including a generous 401k program.


Responsibilities include supporting Consumer Loan Officers in the origination through post-closing processes of consumer loans. This position also provides backup support for other Mortgage Processor team members as needed.


MAJOR RESPONSIBILITIES:
CUSTOMER RELATIONSHIPS: Establishes, develops, and maintains strong internal and external customer relationships by coaching others and consistently providing quality service that is timely, thorough and responsive, and exceeds customer expectations. Works with Consumer Loan Officers (CLOs) to understand customer goals, and delivers value- added/ constructive financial information.


Support the lending process by doing the following:
- Establishes mutual value, receives/processes applications & assists with the decisioning of applications for customer requests.
- Gathers and inputs appropriate customer information and assists credit team members to originate and submit the loan for approval.
- Prepares appropriate disclosures and issues to borrowers in accordance with consumer regulations.
- Proactively manages workflow to meet key milestone dates such as preparing and sending compliance documents, ordering and reviewing title work, appraisals, flood certifications, etc.
- Determines insurance needs and obtain appropriate insurance documents from customer.
- Works with CLO and customer to gather documentation to meet closing conditions.
- Coordinates, prioritizes and completes closings by: Confirming accuracy of rate lock, loan pricing and fees.
- Verifying loan collateral is booked correctly in database.
- Reviewing closing documents for accuracy and preparedness.
- Monitoring Right to Rescind.
- Preparing and reviewing Closing Disclosure with title companies and customers prior to closing.
- Confirming escrow information is correct for loans requiring escrow.
- Monitors loan documentation to certify loans in a timely manner.
- Complies with regulations by checking loans and being a compliance resource for the team.
- Processes, approves, and closes loan servicing requests within delegated authority.


MENTAL AND PHYSICAL REQUIREMENTS:


This job requires the incumbent to have the ability to…
- Engage in telephone and face-to-face conversation to serve customers and give and receive information from staff, vendors, outside consultants and the public.
- Use computer. This involves reading the screen and keying/typing information.
Speak and make presentations to individuals or groups on technical subjects related to job.
- Successfully interact with and represent the organization to staff, officers, board members, customers, vendors, and/or the public at all levels.
- Provide sound technical advice to leaders and other staff in the subject field(s) related to this position.
- Understand and explain various subject matter and consulting concepts, programs, terminology, and methods.
- Reason, judge, compare, calculate, evaluate, decide, and critique such information as written material, numerical data, responses to customer needs, and/or other related work activities.


Requirements of the job include the ability to do the work, with or without reasonable accommodations. It is the Association's policy to make reasonable accommodations for individuals with disabilities. Leadership retains the right to add, subtract or change duties of the position at any time.


Farm Credit Mid-America is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status or disability.


Qualifications
MINIMUM REQUIREMENTS

Education and Experience
Demonstrates ability to become a fully functional processor through training and job experience. High School diploma and at least four years of successful experience in two or more of the following areas: financially related customer service, loan processing, loan servicing, title, or loan document review. Farm Credit Mid-America experience desired and performance level at previous grades exceeded expectations. -OR- Bachelor's degree in business or related field.

How to Apply
Applying online at https://career4.successfactors.com/career?career%5fns=job%5flisting&company=FCMA&navBarLevel=JOB%5fSEARCH&rcm%5fsite%5flocale=en%5fUS&career_job_req_id=10563&selected_lang=en_US&jobAlertController_jobAlertId=&jobAlertController_jobAlertName=&_s.crb=CP7SySMpMHR7RGyPBNRbS4UVaJw%3d_s.crb=CP7SySMpMHR7RGyPBNRbS4UVaJw%3d


Career Development Center Events

Party like a Professional

Party like a Professional

February 20th, 2018

11:00 AM - 12:00 PM

Find your Fork!

Find your Fork!

February 20th, 2018

5:15 PM - 7:30 PM

Walk-in Wednesday

Walk-in Wednesday

February 21st, 2018

12:00 PM - 3:00 PM

Walk-in Wednesday

Walk-in Wednesday

February 28th, 2018

12:00 PM - 3:00 PM

Digital Marketing Networking Event

Digital Marketing Networking Event

March 1st, 2018

12:00 PM - 1:30 PM

Walk-in Wednesday

Walk-in Wednesday

March 7th, 2018

12:00 PM - 3:00 PM

Walk-in Wednesday

Walk-in Wednesday

March 14th, 2018

12:00 PM - 3:00 PM

Walk-in Wednesday

Walk-in Wednesday

March 21st, 2018

12:00 PM - 3:00 PM

Walk-in Wednesday

Walk-in Wednesday

March 28th, 2018

12:00 PM - 3:00 PM

Walk-in Wednesday

Walk-in Wednesday

April 4th, 2018

12:00 PM - 3:00 PM

Walk-in Wednesday

Walk-in Wednesday

April 11th, 2018

12:00 PM - 3:00 PM

IU Southeast Job Fair

IU Southeast Job Fair

April 12th, 2018

11:30 AM - 1:30 PM

See All Events »