How do I reset a 3rd party password?

As a Student

If your 3rd Party user forgets his/her password, you can request a new one by returning to OneStart's 'Assign 3rd Party User Access' link and editing the user's access.

  1. Login to OneStart at
  2. Choose the Services tab at the top of your main menu.
  3. Click Student Self-Service in menu at left.
  4. Under IU Accounts, click on "Assign 3rd Party Access".
  5. Click "Edit" next to the User ID of the account that you want to update.
    (NOTE: To change a 3rd Party User's permissions, check or uncheck the boxes next to the permission for which you want to grant or remove access.)
  6. When you are finished editing the account, click "Save User".

      You will need to provide the new password to your 3rd Party User

As a 3rd Party User

  1. Login to OneStart at
  2. Click on "3rd Party Access" tab in the menu at left.
  3. Read the terms of your access.
  4. Click "Click here to view student information".
  5. Enter your student's University ID number and your 3rd Party User username and password.
  6. Click "Submit".
  7. Click "Change 3rd Party Password/E-mail".
  8. When you have made the necessary changes, click "Submit".