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Frequently Asked Questions

Who can purchase a meal plan?

Meal plans are available to any person who has been admitted to and will be enrolled as a student on the IU Southeast campus.

What are the IU Southeast Food Services Locations?

UC Food Court located in the University Center, University Grounds Coffee Shop located in the University Center across from the Barnes and Noble Bookstore, and Subway located in the Library Building.

When are the IU Southeast Food Service locations open?

Please visit the Dining Services' Hours and Locations webpage for more information.

What are Gus Bucks?

Gus Bucks: used at any on- and off-campus vendors that accepts CrimsonCard. Food, apparel, books, gifts, laundry, vending, and other items can be purchased. Gus Bucks can be used at any location the CrimsonCard is accepted. In the case you have both a Meal Plan and Gus Bucks; the meal plan will be used first at any IU Southeast Food Services locations. If you do not have a Meal Plan, you will be given a 5% discount on purchases made with your CrimsonCard at the UC Food Court and University Grounds Coffee Shop.

How do I found out my meal plan balance for the UDine 500?

Visit the CrimsonCard Management Site to check your balances. Be sure to check your balances often to ensure you use all your dollars.

What happens to any unused Meal Plan Dollars at the end of the semester?

Please download the terms and conditions for meal plan duration page for more information.

Can I use my Meal Plan to feed others?

Yes, the Gus Bucks or Guest Meal Swipes (a part of the UDine Anytime) can be used for guests. Gus Bucks can be used anywhere CrimsonCard is accepted and Guest Meal Swipes can be used only at the UC Food Court. The Meal Plan owner must always be present when using Gus Bucks or Guest Meal Swipes on their CrimsonCard for others. In the case the CrimsonCard ID picture does not match the person presenting the CrimsonCard, the card will be confiscated and reported to IU Southeast Campus Police and the Office of Student Conduct.

Note: Standard Meal Swipes cannot be used for another guest under any circumstance.

How do I sign up for a Meal Plan?

Meal plans are available to any person who has been admitted to and will be enrolled as a student on the IU Southeast campus. Meal plans can be purchased at the Office of the Bursar or during the registration process. Fees will be posted to your Bursar account.

Will Financial Aid and/or Scholarships pay for my meal plan?

Most likely, yes. Please contact the Office of Student Financial Services to find out if your particular award covers your meal plan.

What if I lose my CrimsonCard?

If your CrimsonCard is ever lost or stolen, contact the CrimsonCard team at crimsoncard@iu.edu to report your missing card.

How do I cancel my Meal Plan?

A student can make a request for a meal plan cancellation only through the Office of the Bursar. Only the meal plan holder can cancel a meal plan, no other person or department can cancel a meal plan or request to cancel a meal plan on the student’s behalf unless extenuating circumstances prohibit the meal plan holder from cancelling a plan.

How are cancellations handled?

There is a $15.00 processing fee for cancellations. The Unlimited Plan refund will be charged an automatic $300 and a weekly usage rate for the time remaining on the plan from the following Friday to the end of the current dining plan schedule.

The refund for the $500.00 Meal Plan will be based upon usage and a $15.00 processing fee.

No cancellations, adjustments, or proration of any meal plan will be made during the final three weeks of each semester.

Who do I contact for more information about meal plans?

The Office of Bursar/Campus Card Services manages the meal plan program.

For more information, please visit the Office of the Bursar in US 103 or call (812) 941-2335.

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