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2015 Accomplishments

Each year, the Office of Information Technology publishes an Annual Report of accomplishments. The full story can be viewed online or downloaded in PDF format.

Top highlights for 2015 include:

  • Re-imaging of ius.edu to IU’s new template and to make it mobile-friendly.
  • New copier-printer fleet installed across campus uses UCard swipe to tie in to IU Print.
  • Support ticket time decreased by 25% since 2014.
  • Assessment tool used to evaluate 139 classrooms and meeting spaces, 31 rooms upgraded.
  • Wireless upgrades completed in all five student lodges and University Center.
  • Dozens of new or redesigned websites and video projects are highlighted.

Past Annual Reports

2014 Annual Report Cover

2014 Accomplishments

Each year, the Office of Information Technology publishes an Annual Report of accomplishments. The full story can be viewed online or downloaded in PDF format.

Top highlights for 2014 include:

  • Network Rewiring Project to replace outdated cabling and switches in most campus buildings.
  • New classroom assessment process to identify and prioritize classroom technology upgrades and life-cycle updates.
  • Support ticket time decreased by 75% since 2013.
  • Several major website launches, major video projects, and redesign of Video Bulletin Board.
  • Three open study areas were updated with new furniture and technology to create mobile-friendly collaborative spaces.
2013 Annual Report Cover

2013 Accomplishments

Each year, the Office of Information Technology publishes an Annual Report of accomplishments. The full story can be viewed online or downloaded in a PDF format.

Top highlights for 2013 include:

  • Continuation of replacement of older computers with new all-in-one touch-screen computers.
  • Implementation of a new printing system called IU Print. 10.7 trees were saved as a result of IU Print.
  • Support ticket time continued to decrease from 2012.
  • Assisted with the search and installation process for Satellite TV for lodge residents. This increased available channels from 24 to 95 for the same cost.
  • The wireless network was completely upgraded, and added several new WiFi services. Read more about AT&T WiFi, and DeviceNet in the full report.
2012 Annual Report Cover

2012 Accomplishments

Each year, the Office of Information Technology publishes an Annual Report of accomplishments. The full story can be viewed online or downloaded in a PDF format.

Top highlights for 2012 include:

  • In the first part of 2012, all campus phones and the core switch were replaced with an entirely new system, moving away from our very old Nortel PBX.
  • 63 random campus customers surveyed after calling the IU Support Center gave their experience a 4.75 out of 5 satisfaction rating.
  • IT is the top campus employer of students, with $167,064 paid to student workers in FY12.
  • 266 used computers were sold in the Barnes and Noble Bookstore, with $26,600 in proceeds going back to the student tech fee fund.

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