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Support Services Tickets
Area At Bloomington At New Albany Percentage
Students 198 181 3.5%
Staff/Faculty 175 352 34.4%
Totals 373 533 18.5%

Support calls made to the (812) 941-2447 help line are answered by the UITS Call Center in Bloomington, where a technician works with the caller to solve their problem. Some problems require a local technician to intervene. This chart shows how many calls are resolved at each location and the percentage of the total number of calls by role.

Top 5 Projects

Classroom Life-Cycle Replacement & Upgrades - On Time

Replacement of older projectors and other AV equipment in selected classrooms. Includes wiring upgrade to digital and change to widescreen format in both projectors and screens.

Due Date: 08-15-2014

Building Rewiring - On Time

UITS is replacing network wiring and switches in all campus buildings. In most cases, new wiring closets are also being built. Knobview and Ogle Center are the first in line.

Due Date: 12-31-2015

Open Study Space Renovations - On Time

The Knobview/Ogle Mezzanine and two open study areas in Life Sciences and Physical Sciences are being renovated into modern collaborative study spaces.

Due Date: 08-15-2014

IU Southeast Web Branding Update - On Time

University Communications has updated the IU branding standards for campus websites. The web team has updated the home page and is systematically changing the brand elements on all other pages.

Due Date: 12-31-2014

Wonderland Way Web Page - On Time

New webpage for the Wonderland Way art collection development project.

Due Date: 04-11-2014

Campus News

Judge Carlton and Sue Sanders honored at President’s Circle pinning ceremony

Judge Carlton and Sue Sanders honored at President’s Circle pinning ceremony

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IU Southeast students take home majority of collegiate awards at local Society of Professional Journalists banquet

IU Southeast students take home majority of collegiate awards at local Society of Professional Journalists banquet

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IU Southeast hosts aspiring high school entrepreneurs for a swim with sharks

IU Southeast hosts aspiring high school entrepreneurs for a swim with sharks

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New Report Lays Out Strategic Plan to End Homelessness in Southern Indiana Communities

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Donnelly Wears IU Southeast Jersey During Congressional Baseball Game

Donnelly Wears IU Southeast Jersey During Congressional Baseball Game

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IU Southeast graduate business programs to hold June open house

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IU Southeast advisor receives award from NACADA

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IU Southeast presents Mid-Year Economic Update

IU Southeast presents Mid-Year Economic Update

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The Horizon’s look at homelessness featured in News and Tribune

The Horizon’s look at homelessness featured in News and Tribune

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IU Southeast volunteers complete 2015 Campus Beautification Day

IU Southeast volunteers complete 2015 Campus Beautification Day

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IU Southeast journalism students receive awards at ICPA convention

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IU Southeast professor receives John W. Ryan Award

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APICS vice president of strategy to speak at IU Southeast

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Chancellor’s Medallion Dinner raises record-breaking funds for student scholarships

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“New Albany: City by the River” screening to occur April 16

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IU voices concerns over state’s Religious Freedom Restoration Act, reaffirms commitment to equality

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Campus Events

Career Speaker: Paul Gordon Brown image

Career Speaker: Paul Gordon Brown

July 31st, 2015

2:00 PM - 3:00 PM

Writing Intensive Boot Camp image

Writing Intensive Boot Camp

August 3rd, 2015
to
August 7th, 2015

10:00 AM - 2:30 PM

Employer Excursion: Horseshoe Casino and Hotel image

Employer Excursion: Horseshoe Casino and Hotel

August 5th, 2015

3:30 PM - 5:30 PM

Employer Excursion: Horseshoe Casino and Hotel image

Employer Excursion: Horseshoe Casino and Hotel

August 5th, 2015

5:30 PM - 8:00 PM

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