The Office of the Bursar welcomes you and your student to IU Southeast. We know that paying the tuition bill can be a daunting experience, so we are here to assist you.
The student will get a notification to their IU email letting them know their official university bill is available to view on their One Account. The notification will be sent out the third Thursday of every month. Students and Third Parties have the option to set up a payment plan if the balance due is greater than $500. Payment plans are available each semester for a small enrollment fee.
Below is a list of tips for making the payment process as smooth as possible:
- Sign up as a 3rd party user. If you are going to be paying the bill instead of the student, have your student set you up as an authorized payer. It is the best way to make payments online and ensure that you will have access to your student’s bill.
- Pay your bills on time to avoid late fees & other penalties. Late payment fees of 1.5% of the outstanding balance accumulate monthly.
- Have your student read all e-mails and other information from our office. These e-mails will be sent directly to the student at their IU Southeast e-mail address as e-mail is the official means of communication for the entire university.
- Always have your student review the refund periods, on the fee calendar for the semester, before dropping a class. Students may still owe for all or a portion of a dropped class if dropped after the semester has started.
- Have your student sign up for Direct Deposit to receive any refunds faster. Students typically receive their credit balance electronically 1-2 weeks before receiving a paper check in the mail. A credit balance will be denoted by a 'CR' after the balance due on your student’s bill.
Parental access to student records
Under the Family Educational Rights and Privacy Act (FERPA), when a student turns 18 years of age or attends a post-secondary institution, the student, and not the parent, may access, seek to amend, and consent to disclosures of his or her education records. Students who wish to authorize access to their confidential student record information may use the Third Party Access feature available in Self Service. In rare circumstances, the University may invoke the FERPA exception, which allows the institution to provide information to parents if the parent can prove their student is dependent by IRS standards. This includes data stored by the Office of the Bursar including details regarding a student’s bursar bill. We can always discuss account information with the student or with a combination of a student and parent. We are unable to give out detailed information on a student’s bursar bill without the student being present.
For more information regarding FERPA, please visit the Office of the Registrar.